Privacy Policy

We use the information we collect for the following purposes:

• To respond to your business inquiries, quotation requests, and OEM/ODM project discussions.
• To communicate with you about product specifications, samples, orders, and shipments.
• To improve and maintain the functionality and content of our Site.
• To analyze usage trends and understand how business visitors interact with our Site.
• To comply with applicable legal obligations and enforce our terms.
• To send relevant business communications, such as product updates or trade show invitations, where you have not objected to receiving such communications.

Where applicable under data protection laws (including the GDPR), we process your information on the following legal bases:

• Legitimate interests -- to operate our business, respond to inquiries, and maintain our Site.
• Contract performance -- to fulfill our obligations in connection with OEM/ODM agreements and orders.
• Legal compliance -- to meet our obligations under applicable laws and regulations.
• Consent -- where you have explicitly agreed to a specific use of your information.

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers -- trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality obligations.
• Legal requirements -- if required by law, court order, or governmental authority, or to protect the rights, property, or safety of iSUKERR, our partners, or others.
• Business transfers -- in connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Our Site uses cookies and similar tracking technologies to enhance your experience and gather usage analytics. Cookies are small text files stored on your device. We use:

• Essential cookies -- necessary for the Site to function correctly.
• Analytics cookies -- to understand how visitors interact with our Site (e.g., pages visited, session duration).
• Preference cookies -- to remember your settings and improve your experience on return visits.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect certain features of our Site.

iSUKERR is headquartered in Shenzhen, China, and serves customers in the United States, Canada, Europe, Japan, and other markets. If you are located outside China, please be aware that your information may be transferred to and processed in China or other countries where our service providers operate.

We take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected to a standard consistent with this Privacy Policy.

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

• The duration of our business relationship with you or your company.
• Legal, tax, or accounting obligations that require us to keep certain records.
• Whether there is an ongoing inquiry, dispute, or legal proceeding that necessitates retention.

When information is no longer needed, we securely delete or anonymize it.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

To exercise any of these rights, please use our contact form. We will respond to your request within the timeframe required by applicable law.

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use appropriate safeguards, we cannot guarantee absolute security.

Our Site is intended solely for business use by brand owners, wholesalers, and trade professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us via our contact form and we will take steps to remove such information promptly.

Our Site may contain links to third-party websites, including trade platforms and social media profiles. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of those sites.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Effective Date" at the top of this page.

We encourage you to review this page periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

This Privacy Policy is governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Where applicable, we also comply with the requirements of the General Data Protection Regulation (GDPR) for users in the European Economic Area, and other applicable regional privacy laws.